Frequently Asked Questions

PRINT READY FILE SPECIFICATIONS

Print File Specifications 1: Offset Printing, Digital Transfer Printing


  1. File sizes need to be exact – as specified in the template (trimmed size + bleed size):Do not put a white border or trim marks on files. For example, do not create a business card on an A4 page. Make the page/file size the same size as specified in the template. If the job including bleed is 94mm x 59mm, your page/file size needs to be exactly this;

  2. Do not include crop marks – follow the print zone, safe zone and bleed requirements and specifications for each job;

  3. Only contain colours, images and photographs in CMYK– no RGB, PMS, Pantone, RGB, LAB colours;

  4. Where using black, in particular blocks or large areas, set this to rich black, C40, M40, Y40, K100;

  5. Create a high resolution, editable PDF to upload;

  6. When creating your PDF file, have all colour profiles and links embedded;

  7. Have all fonts converted to curves or outlines;

  8. Resolution for your content minimum dpi with no compression:

  • Contain images that are dpi at 100% sizing;
  • Rasterised text or logos should be 1200 dpi;
  • Screen values should be between 133 lpi and 150 lpi;
  • Photographs at least dpi for small jobs and 600-1200dpi for larger jobs.
9. Remove all layers from templates before uploading the file;




Print File Specifications 2: Wide Format Printing, Fabric Dye-Sublimation


  1. Files need to be correctly sized to the job specifications. Depending on the job requirements, cut-contour lines, bleed, keyline outlines or step and repeat layout may be required. Please check before submitting artwork.

  2. Export your file into an editable, high resolution PDF (Portable Document File) or EPS (Encapsulated Post Script). These file formats are universal file formats, which help to ensure compatibility with our systems. Other file formats we can accept are high resolution from vector files: JPEG, TIFF, AI, PSD, CDR. Where there is pixilation, low resolution, import incompatibilities or additional set-up required, then set-up fees may apply. We do not accept the following file formats: Microsoft Office (Word, Excel and Powerpoint) & Works (WPS), Microsoft Publisher, GIF, BMP, PNG, SVG, PICT, MIX & PCX, Visio.

  3. File sizes need to be exact to the application needed. A separate document showing the layup of the artwork against the carousel-item it is to be applied to (ie a car wrap) is required. Mockups are not suitable for artwork. A specific site or vehicle measure is required by who prepares the artwork, which is then completed to suit both the application and the media width for printing.

  4. Electronic artwork supplied using incorrect file formats or construction methods will be returned to the customer for correction.

  5. Only contain colours, images and photographs in CMYK– no RGB, PMS, Pantone, RGB, LAB colours. For photos, submit the high resolution unmodified images to us (ideally in RAW format);

  6. Where using black, in particular blocks or large areas, set this to rich black, C40, M40, Y40, K100;

  7. Create a high resolution, editable PDF to upload;

  8. When creating your PDF file, have all colour profiles and links embedded;

  9. Have all fonts converted to curves or outlines;

  10. Resolution for your content minimum dpi with no compression:

  • Logos must be fully editable vector graphics;
  • Contain images that are dpi at 100% sizing;
  • Rasterised text or logos should be 1200 dpi;
  • Screen values should be between 133 lpi and 150 lpi;
  • Photographs at least dpi for small jobs and 600-1200dpi for larger jobs.

11. Remove all layers from templates before uploading the file;

12. All files must be named clearly ie YOURNAME_AFRAME_DATE02032018.pdf

13. These files tend to be very large files, use our “Large File Upload” on the site, and email us to let you know.




Print File Specifications 3:  Screenprinting, Laser Engraving or Pad Printed Jobs


File sizes need to be exact – as specified in the template or maximum print area to the imprint area allocated to that particular product;

  1. Confirm and include the placement position in the file;

  2. Colour up artwork to the pantone colours to be printed – no CMYK, RGB, RGB, LAB colours. Artwork created to CMYK will not be colour matched;

  3. Gradients and percentages of colour cannot be screenprinted, engraved or pad printed. Where a logo has percentages of colour, a solid pantone colour must be assigned to each percentage. Edit artwork to a flat image to suit. Logos for engraving to be supplied as solid black (this will be the ‘engrave’).

  4. All artwork for screenprinting, engraving or pad printing must be fully editable vector graphics (.ai or .eps files). JPEG or other file formats are not suitable.

  5. Create a high resolution, editable PDF to upload;

  6. Have all fonts converted to curves or outlines;

  7. Resolution for your content minimum dpi with no compression:

  • Contain images that are dpi at 100% sizing;

  • Rasterised text or logos should be 1200 dpi;

8. Remove all layers from templates before uploading the file;

9. All fonts must be embedded or outlined;

10. All files must be named clearly ie YOURNAME_WATERBOTTLE_DATE02032018.pdf




Print File Specifications 4: Embroidery


While some jobs may need special graphics, following artwork specifications satisfies most of embroidery jobs we do for our clients.

Digitising is the most important part for creating high quality Custom Embroidery. Embroidery digitizing or coding, originally referred to as "punching", is the art of creating embroidery "stitches" from text or printed graphic art. Digitising creates instructions allowing a logo to be stitched on an embroidery machine. To prepare your artwork:-

  1. File sizes need to be exact – as specified in the template or maximum print area to the imprint area allocated to that particular product;

  2. Confirm and include the placement position in the file;

  3. Colour up artwork to be easily converted to a stitch colour;

  4. Gradients and percentages of colour cannot be embroidered. Where a logo has percentages of colour, a solid colour must be assigned to each percentage. Edit artwork to a flat image to suit.

  5. All artwork for embroidery can include high resolution jpeg files.

  6. Create a high resolution, editable PDF to upload;

  7. Have all fonts converted to curves or outlines;

  8. Resolution for your content minimum dpi with no compression:

  • Contain images that are dpi at 100% sizing;

  • Rasterised text or logos should be 350 dpi;

  • Screen values should be between 133 lpi and 150 lpi;

9. Remove all layers from templates before uploading the file;

10. All files must be named clearly ie YOURNAME_AFRAME_DATE02032018.pdf




Do I need an additional PDF Proof when ordering special finishes?


Yes.

When ordering any order with Extra Finishes, we require an additional 3 Page PDF Proof.

  • Page 1 should be artwork or key line for the Extra Finish (eg. Keyline for a die cut or perforation, or as a solid black design indicating the area for Foil or Emboss).

  • Page 2 will be the Front side of the order, plus an overlay of the artwork for the Additional Extra Finish indicating how you wish it to be applied.

  • Page 3 will be the Reverse side of the order, plus an overlay of the artwork for the Additional Extra Finish indicating how you wish it to be applied.




How to setup a front and back or multi page artwork?


Please ensure you supply your artwork to us with front and back combined into a single PDF file. Ie: Standard 2 Sided Business Card, Page 1 represents the front of the card; Page 2 represents the back of the card. For multiple versions (ie ordering different names – these require a separate PDF for each version, ie: not supplied all in one PDF or ganged on one page).

If you are preparing a multi page artwork, ensure you get in touch with us for specifications prior to building your files.




What do I do if I want spot UV (gloss or matt cello) setup?


Please note: Gloss and Matt Cello on 1 side will always be applied to Page 1 of your PDF document. For the section to be cello printed, create a spot colour called “SPOT UV” in 100% Black and ensure it is on a separate layer (top) on page 1 of your document. When you output your PDF choose “pre-press” option and native colour output so we can identify the Spot UV colour.




What to do if I want a Diecutting Form Setup?


We recommend using a dieline from our extensive range of templates. If you require a custom diecut, please contact us directly. If you choose to create your own die, it is best practice to create your dieline, mock it up and test it before laying out your artwork. Then repeat that process prior to placing the order and the artwork is complete.

This is especially important with packaging and presentation folders, as elements such as gussets to allow for inserted material, closure folds and tabs also require careful and accurate engineering to serve their purpose.

Please note: The reverse mirrors the front so check that your Diecut is placed in the correct location (flipped) on the reverse. Ensure your artwork is centred on each page so Diecut line up exactly when flipped.

How to setup and supply your files

  1. Open your artwork in your design application.

  2. Create a new layer for the Diecut artwork.

  3. Place one of our Diecut templates, or create your own unique Die shape on the new Diecut layer.

  4. Ensure the Keyline is no more than 1pt, unbroken keyline and is set to 100% Magenta.

  5. Export the Diecut Proof – by exporting as a single PDF including all layers, with all trim marks.

  6. Export the Diecut layer – by turning off all layers except the new Diecut layer, then export as a single PDF with all trim marks.

  7. Proceed to export the final CMYK file by turning off the Diecut layer, then export all CMYK layers with trim marks.




What do I do if I want Foiling or Embossing Setup?


Foiling and or Embossing can provide a premium result when highlighting a logo, image, bold type, or applied as an overprinted PATTERN over solids for a more unique and creative result.

When supplying final artwork which requires Foiling and or Embossing, artwork for the Foiling and or Embossing must be supplied as an extra PDF file which contains all the Foiling or Embossing elements set as solid black.

Please note: If combining both Foiling and Embossing on the one order, we require one PDF for the Foiling artwork, and a second PDF for Embossing artwork.

It is important to make sure that this Foiling and or Embossing exported PDF file is identical in all respects (size, orientation, crop, position of images and text etc.) to your original CMYK artwork.

Please note: The reverse mirrors the front so check that your Emboss is placed in the correct location (flipped) on the reverse. Ensure your artwork is centred on each page so Emboss line up exactly when flipped.

How to setup and supply your files

  1. Open your artwork in your design application.

  2. Create a new layer for the Foil or Emboss artwork.

  3. Select the elements you wish to enhance with Foil or Emboss and duplicate them to the new Foil or Emboss layer.

  4. Fill the elements with 100%K (Black). All elements should be set to 100% Opacity.

  5. IMPORTANT – Select all graphics on the Foil or Emboss layer and set them to “Overprint Fill” in the Attributes palette (Window/Output Attributes).

  6. Select “Overprint Preview” from the ‘View’ menu to CHECK your work fits correctly.

  7. Export the Foil or Emboss Proof – by exporting as a single PDF including all layers, with all trim marks.

  8. Export the Foil or Emboss layer – by turning off all layers except the new Foil or Emboss layer, then export as a single PDF with all trim marks.

Proceed to export the final CMYK file by turning off the Foil or Emboss layer, then export all CMYK layers with trim marks.




What to do if I want Scoring and Perforation Setup?


When your artwork is laid out, create a new layer called “Score” or “Perforation". Choose a bright colour that is not featured in your artwork (100% Magenta works well), then draw dashed lines on “Score” or “Perforation" layer where you intend the Score or Perforations to be placed.

Please note: The reverse mirrors the front so check that your perforations are in the correct location (flipped) on the reverse. Ensure your artwork is centred on each page so perforations line up exactly when flipped.

How to setup and supply your files

  1. Open your artwork in your design application.

  2. Create a new layer for the “Score” or “Perforation" artwork.

  3. Draw dashed lines on “Score” or “Perforation" layer where you intend the Score or Perforations to be placed.

  4. Ensure the Keyline is no more than 1pt, Dashed keyline and is set to 100% Magenta.

  5. Export the “Score” or “Perforation" Proof - by exporting as a single PDF including all layers, with all trim marks.

  6. Export the “Score” or “Perforation" layer – by turning off all layers except the new “Score” or “Perforation" layer, then export as a single PDF with all trim marks.

Proceed to export the final CMYK file by turning off the “Score” or “Perforation" layer, then export all CMYK layers with trim marks.




What to do if I want Shaped Cut Outs or Cut Contour Settings?


Please note: For a cut out to be completed, create a spot colour called “CutContour” in 100% Magenta. Create a keyline using this colour to the shape you want cut out ensuring there is 2mm bleed. Make the keyline a .5mm clean line with no breaks. The colour of this keyline is now called CutContour and our cutters will follow this line. It is ok, you can see it on your artwork, but it is not printed.

Place this CutContour line on a separate layer (top) on your document. When you output your PDF and choose “pre-press” option and native colour output, the cutters can identify the CutContour colour. We print by barcode to exact match print and cut, so your keylines need to be in their exact position.